To Our Valued Harris Healthcare Partners!
Thank you for visiting the Harris Healthcare Customer Support Portal! In order to open or manage a Support request, please Sign In and navigate to the ‘Cases’ page of the Product family you wish to report a ticket for.
We also want to thank you for your patience as we continue to roll out new features on this Customer Portal. We really appreciate the input you provide to us and are committed to making updates based on that direct feedback.
Please continue to visit this page for any updates and if you ever have any questions, do not hesitate to reach out to a member of the Harris Healthcare team for more detailed assistance.
April 2021: We are actively working with Microsoft and our IT department to resolve the issues related to delays in email notifications when activity has been posted to a case. We apologize for the inconvenience as we work through some Microsoft-upgrade related issues preventing some system generated emails from being sent.
During this time frame, we ask that you periodically check your open cases in the Customer Portal to see if there have been any updates that you were not notified of via email. Please note that the updates made to cases are saving on the cases, there is just currently no notification of that being sent.
We encourage all communication regarding the content of cases to continue thru the Customer Portal, as PHI should not be sent to us via email.